Return and Exchanges

At Viraasi, we are pleased to offer exchange for your purchase that is unworn, unwashed, unaltered, undamaged and retains the original tags with its original packaging. The Exchnage must be initiated within 3 days from the date of delivery, for a different size or style.

In case of a request to exchange, you may email us at support@houseofviraasi.com or WhatsApp us at +91 8982632573 with :

YOUR ORDER NUMBER :
REASON FOR EXCHANGE :
NEW PRODUCT OR SIZE REQUIRED :

and ship it to us at E39, Bhakhtawar Ram Nagar, (Near Ajay Ajeet Club), Indore Madhya Pradesh - 452018. Also send us a copy of the delivery slip within 5 days. Once it reaches our warehouse and qualifies QC we will dispatch your replacement order.

There is no exchange or return on customised orders or items that are bought on sale, please send accurate measurements of yourself to avoid any fitting issues. We recommend you to follow our Viraasi fit guide.

There are no returns/order cancellations for any purchase at Viraasi, you can ship the product and mail us at support@houseofviraasi.com to receive store credits for your product value. The credit amount will be valid for 60 days from the date of your mail.

Our Customer Care team members will be happy to assist you through this process should you face any issue.