PORTOFINO CO-ORD SET
PORTOFINO CO-ORD SET
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ADDITIONAL INFORMATION
RETURNS & EXCHNAGE
Exchange Policy for your online purchases?
In case of a request to exchange, you may email us at support@houseofviraasi.com or WhatsApp us at +91 8982632573 with :
YOUR ORDER NUMBER :
REASON FOR EXCHANGE :
NEW PRODUCT OR SIZE REQUIRED :
and ship it to us at E39, Bhakhtawar Ram Nagar, (Near Ajay Ajeet Club), Indore Madhya Pradesh - 452018. Also send us a copy of the delivery slip within 5 days. Once it reaches our warehouse and qualifies QC we will dispatch your replacement order.
Our Customer Care team members will be happy to assist you through this process should you face any issue.
SHIPPING POLICY
Thank you for visiting and shopping at House of Viraasi. The following elucidates the terms and conditions that underpin our Shipping Policy
Shipment processing time
All orders are processed within 3-4 business days but we reserve a right of 15 days TAT to complete your orders if any unforeseen circumstances may arise.
If your order is with us for size alteration or it's a custom order, kindly contact us to know the exact dispatch time of your order. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via Email or WhatsApp.
Damages
House of Viraasi is not liable for any products damaged or lost during shipping. After shipment, we are not responsible for any orders. We always recommend you videotape while opening your Viraasi packag, to prove the claim. If you received a damaged piece, please contact the shipment carrier to file a claim. Viraasi personally quality checks all orders before packing them. Please save all packaging materials and damaged goods before filing a claim.
DOMESTIC SHIPPING POLICY
Shipping charges for your order will be calculated and displayed at checkout.
Domestic standard shipping is FREE. However, you can opt for Express shipping or Cash on Delivery at an extra charge.
Domestic Shipment takes about 4-8 days to reach you. Delay in shipments might be expected due to Covid-19 protocols and House of Viraasi is not responsible for any delays in the shipment ones it's shipped from our end.
INTERNATIONAL SHIPPING POLICY
Yes, #viraasitakesover globally. All International deliveries have now been resumed.
Kindly contact via whatsApp +91-8982632573 , email : info@houseofviraasi.com or Instagram : @houseofviraasi to place your international order (any country other than India).
Please note that the international shipment cost will be borne by you. We will send you the delivery slip of the exact amount.
International Shipments takes about 10-15 working days to reach you.
No exchange/refund is applicable on international orders.
Customs, Duties and Taxes
House of Viraasi is not responsible for any customs or taxes applied to your order. Any fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).
VENDOR DETAILS
◆ Sold & Manufactured By: House of Viraasi
◆ Address Of Manufacturer: Indore
◆ Customer Care No.: +91 8982632573
◆ Email ID: support@houseofviraasi.com